Tag: INFOSYS LTD
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Generative AI Threatens Pricing and Employment in India’s IT Services Industry
Generative AI aims to transform India’s $254 billion IT services sector, with anticipated pricing pressure on support and maintenance contracts starting next year. The ADM and BPO segments, which compose 40% of industry revenues, are under threat due to AI’s capability to automate tasks. Major firms like TCS and Infosys may face challenges as contract…